Give each client its own rate card
A 3PL can charge different clients different rates for the same warehouse activity. Storely keeps rate cards by client, with line items for storage, receiving, outbound work, and special handling. Set up those line items before processing work so the billing calculation has the rates it needs.
Know when charges post
| Activity | Charge timing | What to check |
|---|---|---|
| Storage | Calculated monthly | Client storage rate-card entries |
| Receiving | When you finalize the shipment | Received quantities and receiving rates |
| Outbound work | When you finalize the order | Order quantities and outbound rates |
| Assembly jobs | When finalized, with the kitting/bundling and assembly add-on | Assembly job details and applicable rates |
Receiving goods or confirming a pick is separate from finalizing the billable record. Review quantities before finalization. The billing guide describes finalization as permanent, with no undo.
From warehouse activity to invoices
- Configure rates. Add the client's storage and handling line items.
- Process warehouse work. Record receiving and outbound activity against that client.
- Review and finalize. Confirm quantities before posting the relevant receiving or outbound charges.
- Generate monthly invoices. Review the invoices produced from the client's charges.
- Use the Pro accounting workflow if needed. When connected and enabled for the account, push invoices to QuickBooks Online.
A missing charge type can mean the matching line item is absent from a client's rate card. The documented workflow does not automatically regenerate an already created invoice when a rate card changes; contact support to investigate.
Which planned plan includes billing?
Rate-card billing is listed in Basic, with planned pricing of $399 per month, one warehouse, and up to 250 clients. It is also included in Pro, planned at $1,599 per month, two warehouses, and up to 1,000 clients. Both list unlimited warehouse users and orders. QuickBooks Online sync is a Pro feature; the assembly module has a separate add-on fee.
Compare planned plans and add-ons, or explore the wider 3PL warehouse management workflow.
Questions to bring to a billing evaluation
- Which storage and handling units do you use for each client?
- Which special services need rate-card line items?
- Who reviews quantities and has authority to finalize records?
- How should client and charge-type mappings work in your accounting system?
- What correction process do you need for invoices that have already been generated?
Storely is pre-launch. Use a representative client rate card and sample warehouse transactions when discussing product fit; agree on launch availability before using it for production billing.
Discuss your warehouse requirements
Tell us about your clients, inventory, billing, and order sources. We'll discuss product fit, launch availability, and the setup your operation needs.
Contact Storely